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Community Relations

Sergeant Bessette
Commanding Officer

TThe Waterbury Police Department’s Community Relations Division works diligently to develop and maintain open lines of communication with the public. Our many programs foster close partnerships between officers and citizens, which encourage problem-solving techniques to proactively address the immediate conditions that give rise to public safety issues such as crime, social disorder, and fear of crime.

In addition to engaging in traditional police work, such as responding to emergency calls for service and traffic enforcement, Community Relations officers respond to “Quality of Life” issues that impact residents on a daily basis, such as motor vehicle complaints (i.e. speeding cars, stop sign violations, abandoned vehicles, etc.), disorderly groups and litter/blight concerns. This is accomplished through working closely with our public stakeholders and ther City departments (i.e. Mayor’s Office, Public Works, Refuse Department, Street Department, Park Department, etc.).

The Community Relations Division is engaged with, literally, every segment of the Waterbury community. From the very young (through our many elementary school-aged programs), to our elderly residents (through active involvement with the TRIAD group), we are constantly seeking out opportunities for positive public interaction! One way this is accomplished is through our conducting annual neighborhood surveys, in which Community Relations officers essentially “cold call” residents in order to determine the scope of area criminal activity and/or quality of life issues that may be present, so that an action plan can be developed to address those problems. Through these efforts and our close partnership with the 20+ organized neighborhood associations of the Waterbury Neighborhood Council, we’re confident that we have our fingers squarely on the pulse of the Brass City.

Youth Programs

Citizens Police Accademy

Participants receive training in several areas, including overviews on the Waterbury Police Department’s organizational structure and the function of the various police Divisions. Participants will also tour the police department, while experiencing various hands-on demonstrations. At the end of the six week session, participants will also have the opportunity to accompany a police officer on a ride along.

Child Safety Installations

Are you using your car seat correctly? It is estimated that about 80% of car seats are misused, either because a child is in the wrong seat, the seat is installed wrong, or the child is not placed in the seat correctly. Offered monthly in conjunction with Safe Kids Greater Waterbury, Child Passenger Safety (CPS) Inspection Stations teach parents and caregivers how to safely transport children by using the appropriate child safety seat correctly. Several of our officers are certified CPS technicians, who will properly install your new car seat and instruct you on the proper use and installation of child restraints.

Police Explorer's Program

“Investing in the future of law enforcement”; Aimed at 14-21 year olds, the Explorer’s program is available to Waterbury youths, interested in pursuing a career in law enforcement. Our Explorers receive regular training about Waterbury Police Department operations, while volunteering their time to assist with various police and community events. To learn more about the Waterbury Police Explorers, click here.

"Officer Friendly" Program

Community Relations officers can frequently be found inside of any of the 20 Waterbury Public elementary schools and our many private parochial schools, providing instruction for school-aged children in areas including stranger danger, dealing with bullies, handgun safety, drug awareness, bicycle safety and internet safety.

Downtown Business Watch

Downtown Waterbury is a hub of culture, education and business. The Waterbury Green is the epicenter, drawing hundreds of people everyday to events ranging from farmer’s markets to concerts to holiday events. The Community Relations Division works tirelessly with other City departments to keep this area clean, safe and friendly. One of our key partnerships is with the Greater Waterbury merchants through the “Downtown Business Watch” program. The Downtown Business Watch is a vital program, in which Community Relations officers work closely with downtown merchants and businesses to provide innovative ways to keep their businesses and patron’s alike safe.

Neighborhood Block Watch Program

The Block Watch program has proved to be an effective weapon against crime – and it can be effective in your neighborhood, too! Block Watch gathers citizens into a neighborhood group, where they can learn crime prvention techniques from their respective Community Relations officer.

Special Olympics of Connecticut

The Community Relations Division works closely to support SOCT, through staffing the Dream Ride, Law Enforcement Torch Run and “Tip-a-Cop” events annually.

Waterbury Crime Stoppers

Waterbury Crime Stoppers pays cash to anonymous callers who provide information, regarding criminal activity, that leads to an arrest. The most important part of the Crime Stoppers program is that it is anonymous; you’ll never be asked for your name or any identifying information! Call (203)755-1234 or click here for more information.

Blight Task Force
submit service request

Submit a Service Request

Request for a service such as a pothole repair, missed garbage, streetlight out, or abandoned vehicle.
download apps

Download iReportWTBY on your Smartphone

iPhone app on itunes or Android app on Google Play
call citizen service center

Call 311 or 203-597-3444

If you prefer to call us during regular business hours, our Citizens Service Center number is 311 or 203-597-3444. We look forward to hearing from you.