Here are answers to some of our most frequently asked questions:

The Waterbury Police Department is committed to providing the highest quality police service to the City of Waterbury. Have a specific question for us? Find out if it’s been answered below.

The Waterbury Police Department's Records Division is open from 9:00 a.m. to 4:30 p.m., Monday through Friday. 

The Waterbury Police Department's Property and Evidence Division is open from 8:00 a.m. to 4:00 p.m., Monday through Friday. 

The hours of the Waterbury Police Department Animal Control division is as follows:

Mondays from 8am to 6pm
Tuesday through Thursday from 8am to 8pm
Fridays from 10am to 6pm
Saturday and Sunday from 8am to 4pm 

The Waterbury Police Department hours of fingerprinting are Tuesdays and Thursdays from 10am to 2pm. The fingerprinting department is closed on all federal holidays.

$30 a person.

After filing a complaint with patrol officers, you will receive a case number that identifies the report written on your case. You will need the case number when you call to follow up. Depending on the type of case, you may need to bring in additional information (i.e. video, documents, etc). It's always good to call ahead and speak with a Detective before coming in person. 

The Detective Bureau will not call you to follow up on a case report you filed. You must follow up with the Detective Bureau if you wish to go forward with your case. 

There are a few ways to go about this. The first is by speaking with the officer's supervisor to discuss the complaint. The second is to call Internal Affairs at (203) 574-6948 and ask for a complaint form to be mailed to you or picking up a form at the police station or city hall.

Or please see our Documents & Forms section of the website to download our complaint form.

You can use the recognition/complaint form to also recognize an officer, or you can write a letter to the Chief's Office or the Waterbury Police Internal Affairs division.

Or please see our Documents & Forms section of the website to download our recognition form.

Please visit the PAL website or call (203) 346-3921 for more information.

Other Questions?

If you still have questions that are not addressed in the FAQs, please contact the Waterbury Police Department to get more information.

Contact Us

Get In Touch

Waterbury Police Department

Main Number

Telephone: (203) 574-6920

Looking for more information?

Contact the Waterbury Police Department with any inquiries, requests for service, information on a crime or to report suspicious activity.